Jickson Chacko

Administrative Assistant @Sbhl

London, GB

Manage a caseload of around 400-450 Service users.• Work with colleagues, residents, operatives, sub-contractors, and suppliers to ensure positive customer experience are provided. • Ensure by investigation, negotiation, and enforcement that Service User comply with their conditions of agreement.• Ensure that health and safety of Service users are maintained at all times.• Organize workflow and ensure that employees understand their duties or delegated tasks.• Monitor employee productivity and provide constructive feedback and coaching.• Pass on information from upper management to employees and vice versa.• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Kristu Jayanti College Autonomous

BACHELOR OF BUSINESS MANAGEMENT - B.B.M, Business Administration and Management, General

St. Francis Pu College Bangalore

Higher Secondary, Business/Commerce, General

Heriot-Watt University, UK

International Business Management - M.Sc., Business Administration and Management, General

T. John College

Master Business Administration - M.B.A , Business Administration and Management, General