Jicara Gorski

Award-winning strategist with over 15 years of experience in the SaaS/ software product management, product development, program management and UX disciplines in the transportation/ logistics industry.

Role
Manager, Customer Experience and Problem Resolution at FedEx
Location
Memphis, TN, US
LinkedIn followers
500 followers

Experience

  1. Manager, Customer Experience and Problem Resolution

    FedEx

    May 2025 — Present · US

Education

  • University of Memphis

    Master of Business Administration (MBA)

    2010 — 2012

  • University of Tennessee-Knoxville

    BA, Psychology

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Jicara Gorski — Manager, Customer Experience and Problem Resolution at FedEx in Memphis, TN, US | Unifers