Jibran Khalil

About Jibran Khalil

Information technology professional with exceptional record of objective achievement. Proven excellence in Fintech SaaS cloud infrastructure designing and building to host application suite for millions of transaction processing per day with 100% disaster recovery and zero down time.Managing Engineering – IT Operations – Product Operation, Organization of employees Improving throughput, quality and capacity to support growing business needs. Maintaining 100.00% up time from last 12 years (ZERO DOWN TIME). Successfully processing more than 30 million online payment card transactions with millisecond response time every day. Managing highly available & scalable VoIP infrastructure which is able to handle millions of IVR and Call Center calls with zero downtime and we are also driving multiple Call Centers located globally.Planning, designing and migration of primary datacenter (While processing transactions) from legacy data center to state of art Ter-1 datacenter without declining of single transaction (Zero Down Time for any type of transaction) or any loss of data. Application set consist of more then 500+ distinct applications and 100+ different physical server machines.Leading SaaS business operations in prepaid, credit card, debit card, and gift card vertical where I design and built a high-performance team to proactively monitoring system, processes and cross functional focus that resulted in a 100% service level. Building, managing and supporting IT infrastructure for online payment transactions volume receiving from global through Visa, MasterCard, Discover, UnionPay, Amex, Discover, etc. Successfully gone through audit process of PCI-DSS, PCI 3DS, SSAE18(SOC1 & SOC 2), ISMS- ISO27001, BCMS-ISO22310 (Business Continuity Management System).Build and Transformed IT team into a highly productive customer focused team. Improved company productivity with the delivery of automations suites for different teams.Managing 24*7*365 IT Operations and Product Support teams of 350+ resources across the globe for 200+ fintech, Paytech and Banks.Engineered overall transaction processing application, Web application and IVR solution while leading engineering organization (Java based application) and on time delivery of critical and complex projects which lead as turning point for organization.

Experience

1. Global Head of Engineering - IT Operations - Product Operations (Devops)

   i2c Inc.

   Aug 2021 — Present · Redwood City, CA, US

   for millions of transaction processing per day with 100% disaster recovery and zero down time.Managing Engineering – IT Operations – Product Operation, Organization of employees Improving throughput, quality and capacity to support growing business needs. Engineering of cutting-edge applications to support Fintech, Paytech and Bank needs to compete new era of payment industry. Successfully processing more than 30 million online payment card transactions with millisecond response time every day. Maintaining 100.00% up time from last 12 years (ZERO DOWN TIME).

Education

• Quaid-i-Azam University, Islamabad

  Master in Computer Science, Computer Science

  1995 — 1997