Jibran Zaffer
Aspiring Cybersecurity Analyst | Google IT Support Certified | Network & System Troubleshooter | Security Fundamentals | Risk & Threat Awareness
- Role
- Customer Service Representative Ii at TTEC
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Jibran Zaffer
Hello! I\'m Jibran Zaffer, an aspiring IT professional with a degree in computer science…
Experience
Customer Service Representative Ii
May 2025 — Present · NY, US
Delivering high-quality customer support by assisting clients with account management, billing inquiries, and troubleshooting issues across various platforms. Leveraging strong communication, empathy, and problem-solving skills to ensure a positive customer experience. Proficient in CRM tools, handling a high volume of calls and maintaining accuracy in data entry, all while staying adaptable in a fast-paced environment.
Education
Queens College
Bachelor of Arts - BA, Computer Science
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