Jibin Abraham
Salesforce Presales Consultant | Tata Consultancy Services | 10x Salesforce Certified | 2x ServiceMax Certified | Trailhead Ranger | Digital Marketing Enthusiast
- Role
- Systems Analyst at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jibin Abraham
Salesforce Pre-Sales Consultant with 9+ years of overall IT experience and 7+ years in the Salesforce ecosystem, combining deep platform knowledge with strong business and solutioning capabilities.I support the complete pre-sales lifecycle, including client discovery, requirement analysis, solution architecture, demos, effort estimation, and proposal development across multiple Salesforce clouds. My strength lies in translating complex business needs into scalable, value-driven Salesforce solutions that align with customer goals.My experience spans roles such as Salesforce Business Analyst, Project Manager, Scrum Master, and Salesforce Administrator, enabling me to effectively bridge sales, business stakeholders, and technical delivery teams. This cross-functional exposure helps ensure solutions are both technically sound and commercially viable.With a solid foundation in Agile and Scrum methodologies, I collaborate closely with delivery teams to define implementation roadmaps, assumptions, and risks, supporting successful deal closures and smooth project transitions.I am passionate about helping organizations realize the full potential of Salesforce while continuously expanding my expertise across the platform. I thrive in collaborative, fast-paced environments that value innovation, learning, and customer success.
Experience
Systems Analyst
Jun 2021 — Present · Kochi, IN
Conducted requirements gathering sessions with business stakeholders to understand their needs and objectives.Designed and documented Salesforce solutions that met business requirements and aligned with Salesforce best practices.Conducted user acceptance testing (UAT) to ensure the quality of the solution and that it met the business requirements.Developed training materials and conducted training sessions for end-users and administrators.Collaborated with development and testing teams to ensure timely delivery of solutions.Improved user adoption and engagement with Salesforce, resulting in increased productivity and improved business outcomes.Provided solutions that met business requirements and aligned with Salesforce best practices.
Education
MGM NSS Higher Secondary School Lakkattoor
Higher Secondary Education, Computer Science
St. Joseph's College of Engineering and Technology, Palai(Autonomous)
Engineer’s Degree, Computer Science & Engineering
2012 — 2016
Christ University, Bangalore
Master of Business Administration - MBA, Marketing
2019 — 2021
Crossroads Higher Secondary School, Pampady
High School Education
2001 — 2010
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