Jibin Jose

Senior Associate 2 Technical Resolution @Kyndryl

Infoblox [DNS, DHCP and IPAM] DDI Solution Migration Project - Multiyear project for Ernst and Young [ EY]Troubleshoot DNS, DHCP and other networking protocols in the client environment and analyze root causes and alternatives.Act as a escalation point for Tier 1 engineers and jump into debugging sessions where services are down/severely impacted.In depth experience in Domain Managment.Engage Engineering/Development on potential software failures.Reviews submissions to improve functionality and provide data requirements for engineering and product management.Provide continuous feedback on support enhancements.Recommend new and existing solutions that include enhancements to the features of the application or system.Develop training material for my SME topics for the benefit of support engineers at all levels.Write/publish articles about critical issues/trends reported by multiple customers over time, if one has not yet been createdManaging AD DNS.