Evangeline Qian

About Evangeline Qian

ABOUT ME I assisted large enterprises across Financial Services, Manufacturing…

Experience

1. Manager

   Wavestone

   Dec 2022 — Present · US

   Data Governance BAU Transition Study• Assessed the resourcing needs required to transition a global data transformation initiative – approaching completion - into sustainable Business-as-Usual Data Governance operation• Developed a business case outlining multiple resourcing and funding models to support varying scopes of operationsCXM Business Readiness Assessment• Conducted a business readiness assessment to support the design of a scalable CRM infrastructure• Interviewed 40+ stakeholders to evaluate customer experience maturity and uncover key pain points and opportunities• Facilitated leadership workshops to prioritize focus areas and align on transformation goalsBusiness Process Assessment• Enhanced process flows quality​, designed new process flow to connect different processes, and assessed the necessity of process owner• Designed a change management plan to drive awareness and adoption​ of new processes• Developed a roadmap for process improvementTransformation Quality Assessment• Led a project team to evaluate the client’s ongoing Digital Transformation program and provide recommendations for addressing immediate risks and driving long-term program successStrategic Workforce Planning• Assessed the client’s IT workforce level and provided insights and initial recommendations• Built a tailored future-state model, leveraging market best practices and considering client’s needs• Developed a phased execution roadmap and identified immediate opportunities for the client to implement BPO Execution• Advised client through a multi-phase sourcing execution, including RFP development, joint solution design, proposal evaluation, and supplier negotiations, leading to targeted savings of $47M over 5 yearsSourcing Support• Assisted client to carve out and transition of IT services to a new standalone entity, from workshops with tower leads to RFP development

Education

• University of Toronto

  Engineering Business Minor, Engineering Business

  2012 — 2014

• University of Toronto

  Bachelor of Applied Science (B.A.Sc.), Electrical Engineering

  2009 — 2014

• University of Toronto - Rotman School of Management

  Master of Business Administration - MBA Candidate

  2019 — 2022

Skills

• C++
• Debugging
• Teamwork
• Failure Analysis
• Assembly Language
• Hardware Architecture
• Bom Analysis
• C
• Microsoft Office
• Matlab
• Sql
• Testing
• Electrical Engineering
• Vba
• Software Development
• Fpga
• Manufacturing
• Microsoft Excel
• Accounting
• Finance
• Microcontrollers
• Verilog
• Pspice
• Crm
• Business Strategy
• Electronics
• Sales Administration
• Mandarin
• Project Management
• Labview
• Semiconductors
• Cdb
• Engineering
• Simulations
• Data Analysis
• Analysis