Iris Li
Product Manager | Saas| B2B/B2C| AI | Northwestern Alumni｜CSPO
- Role
- Product Manager at PAX Technology, Inc. (North America)
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Iris Li
Product manager with 4+ years of experience and an engineering background. Skilled at driving 0-to-1 product launches and collaborating across complex, cross-functional teams. Built support platforms, onboarding flows, and developer tools. Passionate about automation, scalability, and AI-native SaaS.Skills:Product: User Research, UX/UI, Storyboarding, Wireframing, Figma, Sketch, JIRA, Product Road Mapping, Agile Scrum, SaaS, Stakeholder Management, Project Management, Data AnalyticsProgramming: Java, Python, SQL, C, Javascript, HTML, CSSDatabase: SQL (Postgres/MySQL) and NoSQL (MongoDB/DynamoDB)Web development/ technologies: React.js, Flask, Node.js, Spring, Unit testing, Linux, Git, AWS, UI/UX, Jira, OOP, Machine Learning
Experience
Product Manager
PAX Technology, Inc. (North America)
Oct 2023 — Present · Jacksonville, FL, US
Drove product strategy and delivery for customer support platforms, enhancing service efficiency for global teams. • Led 0→1 initiatives focused on support automation and onboarding optimization, significantly improving user experience. • Collaborated with engineering and AI teams to launch scalable SaaS solutions, adopted by financial institutions worldwide.
Education
Northwestern University
Master's degree, Computer Science
Beijing University of Technology
Management Information Systems, General
2016 — 2020
Vrije Universiteit Amsterdam (VU Amsterdam)
Exchange student
2019 — 2020
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