John Huân Vũ
Senior Consultant @ Visa ∙ Former Advisory Board Member @ San Jose Police Department ∙ Former Product Manager, Engineering Program Manager, Software Engineer ∙ Interfaith Ministry Leader ∙ Speaker ∙ Mentor ∙ Volunteer
- Role
- Senior Consultant at Visa
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About John Huân Vũ
John\'s purpose is to give back his time, talent, treasure, and testimony personally, professionally, and spiritually.John currently serves at Visa as a Senior Consultant of Client Success partnering with big technology clients owning the holistic post-sale Client Services relationship while providing operational solutions to support the clients’ growing business.John’s roots started as a software engineer before becoming an engineering program manager and then a product manager. John also has a patent, “Localization Framework for Dynamic Text” and was a certified ScrumMaster and Scrum Product Owner.Before Visa, John spent 10+ years in the financial technology (FinTech) space through PayPal. He was the sole product manager of the 2nd oldest product, Business Debit Mastercard (BDMC), overseeing initiatives that impact (and delight) customers across 12 markets awarding $48M+ in cash back rewards. John’s key success was launching BDMC to 9 countries (France, Italy, Spain, Austria, Ireland, Belgium, Netherlands, Finland, Portugal). John’s last success was launching the digital card that enables first time users instant access to BDMC upon onboarding to make their 1st transaction immediately while waiting for their respective physical card. John’s proudest success was the integration of Mastercard EasySavings enabling BDMC customers to earn upwards to 20% in merchant funded rebates.Here are a list of awards: An award by the CFO John Rainey for nearly saving another’s through PayPal Gives for Catholic Charities of Santa Clara County food distribution network during the height of the through PayPal Gives for BASICS (Brothers and Sisters in Community Service) to build a community building at the only HIV/AIDS hospice center in Baja California, Mexico.John was a speaker, presenter, or panelist for several organizations including: San Jose Police Department Roman Catholic Diocese of San Jose Religious Freedom & Business Foundation EPA (Environmental Protection Agency) Cal Poly (California Polytechnic State University), San Luis Obispo San Jose State University Northeastern University Out in Tech Out for Undergrad American Foundation for Suicide Prevention LGBT Suicide Risk and Prevention Conference Internationalization & Unicode Conference International Conference on Information Technology: New GenerationsJohn was also an Airbnb Superhost for over 5 years welcoming 500+ guests from around the world garnering 300+ 5-star reviews.
Experience
Senior Consultant
Dec 2025 — Present · Foster City, CA, US
As a Senior Consultant of Client Success for big technology clients, I am responsible for owning the holistic post-sale Client Services relationship while providing operational solutions to support the clients’ growing business utilizing my experience with a high level of professionalism, leadership and interpersonal skills.Through this partnership, I stay current with the local market trends, payment processing trends, and Visa solutions and technologies to enhance and drive value for the client experience while supporting Visa’s strategy. This includes, but is not limited to: Enabling new capabilities; Promoting product adoption; Managing geographic expansion; Generating new sales leads as solutions to identified client pain points.By being at the forefront of Visa’s Client Success transformation, I showcase operational excellence by partnering closely with several internal and client stakeholders to optimize our performance while maximizing the benefits realization and value from Visa’s products. This includes a close partnership with the Account Team, Sales, and Product. Therefore, my responsibilities include, but are not limited to: Leading periodic operation reviews with clients and Visa stakeholders; Being an escalation point for managing significant issues or major incident crisis responses; Tracking client specific outcomes including a client’s adoption and performance of Visa products; Driving and delivering initiatives to improve client adoption of products and use of Visa’s self-service tools; Coordinating with global, regional, or in-market Client Success team members to maintain a 360-degree view of the client to deliver a consistent operational relationship experience; Developing client education and training materials (including webinars) to communicate new essential mandates, Visa Rules, Visa Business Enhancement Releases, or upcoming changes to ensure client readiness and service compliance.
Education
Catholic Restorative Justice Network
Certificate of Completion, Restorative Justice Chaplaincy Program
2021 — 2021
Diocese of San Jose - Institute for Leadership Ministry
Institute for Leadership Ministry
2014 — 2017
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Mathematics
2003 — 2009
California Polytechnic State University-San Luis Obispo
Master of Science and Bachelor of Science, Computer Science
2003 — 2009
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