Jhonatan Almaraz
Senior Director, Managed Services & Secure Networking • SASE • NaaS • SD-WAN • P&L • Global Operations (US, Canada, India).
- Role
- Sr Director, Solutions Design, Managed Services Network Operations at CBTS
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Jhonatan Almaraz
Managed Services and Secure Networking executive with 15+ years of experience building, scaling, and operating global network and security services as a business, not just a function. Proven leader in P&L ownership, platform strategy, global delivery models, and automation-driven operations across enterprise and mid-market customers.Currently leading global Managed Services Network Operations with responsibility for 400+ customers, and managed devices. Known for transforming legacy operations into scalable, margin-positive platforms through SASE, NaaS, SD-WAN, automation, and offshore delivery.Operate at the intersection of technology, finance, and execution — aligning service portfolios to growth targets, margin expansion, operational resilience, and customer outcomes. Passionate about automation, AI-assisted operations, and security-first architectures as force multipliers for scale.Focus Areas:Managed Services Strategy • P&L Ownership • SASE • SSE • NaaS • SD-WAN • Global Delivery • Automation & DevSecOps • Cost Optimization • Platform Modernization.Currently completing a Postgraduate Certificate in Artificial Intelligence for Business at the University of Cincinnati, focused on applying AI and data-driven decisions in Business.
Experience
Sr Director, Solutions Design, Managed Services Network Operations
Apr 2025 — Present · CBTS | Cincinnati, OH, US
Executive owner of global managed network operations, responsible for strategy, delivery, profitability, and scale across secure networking services.Full P&L ownership (~$40M revenue,~40% GP)Leadership of 50+ professionals across the US, Canada, and IndiaOversight of 400+ customers and managed devicesPortfolio ownership for SASE, SD-WAN, Enterprise Services.Business Impact:Designed and executed a 24x7 global delivery model, shifting non-geo-restricted workloads offshore to expand coverage, improve SLA adherence, and materially reduce operating costsStandardized and automated deployment models for large-scale NaaS customers (2,300+ sites), accelerating time-to-value and improving consistencyEmbedded controls into network automation, reducing operational risk while improving deployment velocityLed multi-region data center and secure network platform expansions supporting continued growth
Education
University of Cincinnati Carl H. Lindner College of Business
Artificial Intelligence for Business - Postgraduate Certificate (In Progress), Artificial Intelligence | Business
Universidad Autónoma de Nuevo León
Bachelor of Engineering (B.E.), Electrical, Electronic and Communications Engineering
2002 — 2009
Skills
- Telecomunicaciones
- Cisco Technologies
- T1
- Alcatel
- Bilingual-English/Spanish
- Eigrp
- Network Engineering
- Metro Ethernet
- Network Design
- Process Improvement
- Mpls Vpn
- Lan-Wan
- Ingeniería De Redes
- Vpls
- Networking
- Mejora De Procesos
- Office Administration
- Protocolo De Inicio De Sesiones
- Voip
- Data Center
- Diseño De Redes
- Redes Informáticas
- Ospf
- Voz Por Protocolo Internet
- Tecnología De Cisco
- Centro De Datos
- Sip
- Carrier Ethernet
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