Jhoel Gutierrez
- Role
- Watchtower
- Location
- Franklin, NC, US
- LinkedIn followers
- 500 followers
About Jhoel Gutierrez
I am a Bilingual (English/Spanish), certified Business Process Management and Resource…
Experience
Present
Education
Miami Beach Senior High School
High School Diploma, High School/Secondary Diplomas and Certificates
1999 — 2000
ITT Technical Institute-Miami
Information Technology
2001 — 2002
College of Southern Nevada
Information Technology Project Management
2008 — 2009
Skills
- Visio
- Business Process
- Integration
- Pmo
- Vendor Management
- Software Documentation
- IT Service Management
- Project Management
- Sharepoint
- Business Process Management
- Telecommunications
- Itil V3 Foundations Certified
- Portfolio Management
- Technical Writing
- Management
- Pmp
- Leadership
- Business Process Improvement
- Microsoft Office
- Development Tools
- Troubleshooting
- Service Delivery
- Itil
- Bpmn
- Six Sigma
- Government
- System Deployment
- Visual Paradigm
- Customer Service
- Building Relationships
- Salesforce.com
- Technical Documentation
- Long-Term Customer Relationships
- Customer Satisfaction
- Public Speaking
- User Documentation
- Process Flow Documentation
- Interpersonal Skill
- Communication Skills
- Customer Oriented
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