Justin Hodge
- Role
- IT Systems Administrator at Safeguard Global
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Justin Hodge
I build secure, high-performance IT environments that reduce risk and drive operational…
Experience
IT Systems Administrator
Jan 2025 — Present · Austin, TX, US
Assist C level executives to align business needs· Manage and support Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune and Azure Entra · Responsible for the administration and support of end users across US, Canada, Mexico· Conduct remote training sessions for staff on new tools, software, and best practices· Develop and maintain automation scripts using PowerShell and create workflows with Power Automate to streamline repetitive tasks.· Propose and implement security best practices, processes, and policies for the company· Conduct system patching, software deployments, and security updates to meet compliance standards (ISO/IEC 27001, GDPR).· Handle Tier 3 escalations and project-based initiatives· Analyze current IT processes and systems, identifying areas for improvement and recommending solutions· Audit and update processes and policies to ensure compliance with security· Directory Services support, including DNS, GPO, AADC, ADFS, DFS, Domains and Trust, Sites and Services and Role Based Access Control· Enforce endpoint compliance and security baselines, validating encryption, antivirus, and patching · Collaborate with remote IT teams to support hybrid and remote workforce needs (remote access, asset shipping, VPN tunneling)· Participate in tech bar / walk-up support initiatives or device clinics when scheduled for staff· Perform ad hoc troubleshooting for A/V, video conferencing setups, and digital signage solutions deployed in the workspace· Contribute to employee digital experience (DEX) metrics by reporting patterns, pain points, and improvement areas identified during support activities
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