Jason Nguyen
SPM @ JWS
- Role
- Educator at lululemon
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jason Nguyen
Programming Languages: SQL, R/RStudio, HTML, CSS, JavaScript, React ⋆Visualization…
Experience
Educator
Jul 2024 — Present · Tukwila, WA, US
Guest (i.e, Customer) Experience:⋆ Interact with guests to ensure a great guest experience in a manner that values guests’ time. ⋆ Assess guests’ needs to provide customized, effective purchase and return solutions and support. ⋆ Provide technical product education by articulating the value and benefit of the product. ⋆ Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g, buy online/pickup in store, phone sales, and ship from store options) according to company standards.⋆ Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. Working with Others:⋆ Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.⋆ Establish supportive and productive relationships with all team members.⋆ Collaborate with team members to ensure optimal guest experience and support store operations.Operations:⋆ Perform product presentation tasks (e.g, put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. ⋆ Use in-store technology to support store operations and provide positive guest experiences.Key Skills & Core Values You Bring:⋆ Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences ⋆ Integrity/Honesty: Behaves in an honest, fair, and ethical manner⋆ Guest Experience: Enjoys working and connecting with, understanding, and helping guests ⋆ Personal Responsibility: Accepts responsibility/accountability for actions; is dependable⋆ Self-Awareness: Is aware of how words or actions may be perceived by or affect others ⋆ Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
Education
Highline College
Associate of Arts - AA
2015 — 2017
Thomas Jefferson High School
High School Diploma
2013 — 2017
University of Washington
Certificate of Completion
2022 — 2023
University of Washington
Bachelor of Arts - BA
2017 — 2021
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