John H. M. Kruse

About John H. M. Kruse

29+ Years in Telecommunication, Networks, and Mobile Wireless Device Technology.•Creating lasting business relationships with clients through honesty, integrity, accuracy and results driven solutions.•Team Player, Team Leader•Demonstrated ability to identify root-cause issues, and develop solutions within projects as they progress forward to full cycle•Committed to meeting project deadlines and handling budgetary restrictions•Manage project teams to ensure they are following procedures, needs analysis of team members, create new procedures to ensure successful project life cycle.•P&L responsibility, develop budget status reports to ensure projects are delivered on schedule and within budget.•Information of Technology and related equipment, current on all new technologies and trends in the Information Technology industry worldwide.•Results driven professional with a focus toward reduced costs and increasedSpecialties: •Negotiation of large-scale purchases for small business owners.•Implementation of new technology in the workplace through smooth transitions to new applications in IT.•Troubleshooting a wide range of problems in software- or hardware-related issues.•Installation of small business networks, emphasizing setup of network cards and shared printers.•Design, operated, managed, and supported for personal, commercial web sites.•Determined strategies, goals and developed web sites to meet client needs.

Experience

1. System Engineer Enterprise Mobility

   Republic Services

   Oct 2014 — Present · Phoenix, AZ, US

   IT System Engineer for Enterprise MobilityDesign, build and maintain the AirWatch environment for Republic Services. Certified Professional with VMware AirWatch Mobile Device Management Solutions. With 25K plus devices enrolled and managed through AirWatch with On-Prem and SaaS environments. Primary Responsibilities • Service both internal and external clients within Republic Services.• Ten plus years of mobile device experience and apply knowledge of Mobile Device Management, Android and iOS mobility platforms to design mobile device profiles, including security architecture.• Design new servers for the environment for new features or expansions due to growth.• Work with Digital Ops to design, test and deploy new configurations for locations, groups or teams of mobile users.• Apply mobile device management knowledge of enterprise mobility systems to solve operations and maintenance, architectural, engineering, and monitoring problems across the enterprise.• Apply knowledge of multiple Mobile Device Management (MDM) technologies to design and engineer secure mobile solutions• Create the engineering design and directly work the operational implementation of enterprise mobile monitoring, detection and cyber security strategy• Support the MDM environment within the USACE Microsoft Active Directory forest/domain.• Complete Incident and Service Request (Work Order) tickets within required time frames and service levels for Republic Services• Create knowledge articles to support service desk Tier 1 effectiveness including close on initial call• Effectively troubleshoot complex technical issues.• Engineer, design, install, configure, and optimize IT systems.• Monitor server systems to ensure the latest operating system patches, security updates, and STIGs settings are within operational standards. Schedules, applies, communicates, tests, troubleshoots, reports and supports system patch and STIGs settings levels within the server infrastructure.

Education

• Alcatel Lucent Technologies

  Certification, Computer Systems Networking and Telecommunications

  2005 — 2006