Jack Higham
Technical Support Team Manager @UiPath
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WORK HISTORY
Technical Support Team Manager @UiPath
Manchester, GB
EDUCATION
University of Lancashire
Bachelor's Degree, Forensic Computing
Runshaw College
Computing
SKILLS
ABOUT JACK HIGHAM
As a dynamic and forward-thinking Linux Cloud Engineer, I recently transitioned to Peak, a cutting-edge AI company, where ive rapidly advanced to lead the Support Team. Under my leadership, the team has seen significant improvements, earning exceptional customer feedback for our enhanced support services. My role spans leading the Technical Support Team, managing internal solutions, and contributing to IT and engineering strategies.My professional journey is characterised by a deep engagement with technology, from hardware and infrastructure to networking and cloud solutions. With a keen interest in cloud providers, procedures and processes, incident response, and planning, I am committed to excellence in customer technical support.
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