Jada Haynes

About Jada Haynes

Learning and development professional with extensive experience with employee development, process improvements, project management and curriculum design. Skilled at facilitating and optimizing training programs with a clear focus on strengthening companies internally and externally.

Experience

1. National Trainer Ii

   DHI Mortgage

   Mar 2022 — Present

   Develops course content using adult learning principles and integrate interactive concepts and activities in both instructor-led and eLearning formats to encourage knowledge application, skill development, and performance enhancement. • Cross-trains and facilitates process improvement, optional learning, and training meetings to foster discussion and effectively lead projects within the company – participants • Creates instructional design strategies for successful implementation of new and changing practices using ADDIE principles and Kirkpatrick Model assessments. • Works with training project leads, stakeholders, and SME\'S to understand content development needs and to develop that content • Revises and updates current training materials according to business needs and policy/procedure changes on company’s websites • Delivers pilot of courses and then work with stakeholders to fine-tune content as needed. • Meets with SMEs in various business functions to develop content outlines, performance metrics, and training criteria. • Manages simultaneously 3+ projects where I oversee project scope, resource requirements, target audience, timeline, deliverables, and milestones, as applicable. • Provides support to employees by responding to email queries regarding the program guidelines, specific application questions, and system issues with a response turnaround time of 4 hours in collaboration with the support team.

Education

• South Carolina State University

  Bachelor of Applied Science (B.A.Sc.), Marketing

  2014 — 2017

• Savannah Early College

  High School Diploma, Historic Preservation

  2009 — 2013

• Valdosta State University

  Masters of Business Administration, Business Administration, Management and Operations, Graduate

  2018 — 2020