Joe Hauglie

About Joe Hauglie

SUMMARYA highly-skilled, results-driven professional with a strong background in technical communications, training and development, information technology, marketing, social media, organizational development, change management, and process improvement. Collaborates across organizations to ensure successful achievement of established objectives. Follows projects through from inception to completion to secure desired successful outcomes. With a solid commitment to excellence, lays the foundation for lasting prosperity of an organization.Specialties: academic, attorney and law practice support, business communications, cash flow, cloud computing support, communication skills, consulting, curriculum and learning program development, customer relations, directing, documentation, editing, employee relations, finance, financial, group facilitation, legal assistant, lotus notes, marketing, marketing collateral generation, Adobe CS, Microsoft Office, Corel Technical Designer, personnel management, presentation skills, process engineering, product launch marketing and support, project management, research, Six Sigma and lean manufacturing support, social media, software delivery, software-as-a-service support, supervisory skills, teaching, training, training programs, web page support, web traffic analysis, writing.

Experience

1. Sr Instructor, Fossil Generation Operations

   Arizona Public Service - APS

   Mar 2019 — Present · Phoenix, AZ, US

Education

• The University of Texas at Austin

  Ph.D, Foreign Language Education

  1993 — 1999

• Michigan State University

  B.A., English, English Educ., Bilingual Ed.

  1981 — 1986

Skills

• Semiconductor Industry
• Customer Service
• Training
• Public Speaking
• Customer Relationship Management (Crm)
• Creative Problem Solving
• Project Management
• Employee Training
• Content Management
• Business Process Improvement
• Project Planning
• Curriculum Development
• Technical Writing
• Management
• Team Building
• Six Sigma
• Problem Solving
• Technical Training
• Documentation
• Software Documentation
• Social Media
• Curriculum Design
• Process Improvement
• Customer Relations
• Editing
• People Skills
• Marketing
• Adobe Acrobat
• Supervisory Skills
• Cross-Functional Team Leadership
• Analog Circuit Design
• Training & Development
• Teaching
• Semiconductors
• Leadership
• Ic
• Microsoft Office
• Organizational Development
• Instructional Design