Jharna Patel

Manager, Customer Success | HR Tech | B2B SaaS | Talent Engagement

Role
Manager, Customer Success at Sense
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jharna Patel

A Customer Success professional with proven expertise across the customer lifecycle—including onboarding, adoption, strategic planning, success management, renewals, retention, cross-selling, and upselling. Brings a meticulous, highly organised approach to driving customer outcomes and fostering long-term relationships. Adept at leading teams, aligning customer goals with business objectives, and delivering measurable value through proactive engagement and strategic account management.

Experience

  1. Manager, Customer Success

    Sense

    Apr 2025 — Present · Bengaluru, IN

Education

  • Carmel High School

    Secondary Education, Regular/General High School/Secondary Diploma Program

    2002 — 2008

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Bachelor of Business Administration - BBA, Marketing

    2010 — 2013

  • St. Xavier's College (Autonomous), Kolkata

    Post Graduate Diploma, Integrated Marketing Communications

    2015 — 2016

  • G. D. Birla Centre for Education

    ISC, Regular/General High School/Secondary Diploma Program

    2008 — 2010

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jharna Patel — Manager, Customer Success at Sense in Bengaluru, KA, IN | Unifers