John Hardman
Senior Manager, IT Service Management @AccentCare
Dallas-Fort Worth, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2021 — Present
Senior Manager, IT Service Management @AccentCare
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Directed the IT Service Management organization with the following focus: • Incident Management • Problem Management • Change Management • IT General Controls • Service Management
EDUCATION
2002 — 2002
Wake Technical Community College
certification, Project Management Certification
1980 — 1984
Texas Tech University
none, Journalism
SKILLS
OutsourcingIT Service ManagementData CenterItilComputer Network OperationsLinuxSystem AdministrationManagementVoipBuilding RelationshipsCloud ComputingCrisis ManagementNetworkingBusiness ContinuityTechnical SupportManaged ServicesNetappTeam LeadershipVendor ManagementCustomer Relationship Management (Crm)Windows ServerService DeliveryProgram ManagementChange ManagementCross-Functional Team LeadershipSecurityProject ManagementCisco TechnologiesInfrastructureStrategyServersEnterprise SoftwarePmpCisco Systems ProductsIT OperationsProcess ImprovementSolarisLeadershipTelecommunicationsStorage
ABOUT JOHN HARDMAN
A process driven global IT infrastructure leader who excels in team building and problem…
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