Jhalak Khurana
Leading CX Strategy for Pincode at PhonePe
- Role
- Cx Strategy Leader at PhonePe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Cx Strategy Leader
Jan 2024 — Present · Bengaluru, IN
Education
Indian Institute of Management Bangalore
Micromasters in Business Administration, General
2019 — 2020
Bangalore University
B.Sc
2004 — 2007
Skills
- Workshop Facilitation
- Business Development
- HR Consulting
- Technical Recruiting
- Developing Training Methodologies
- Performance Appraisal
- Training
- Vendor Management
- Human Resources
- Talent Acquisition
- Employee Engagement
- Recruiting
- Team Management
- Team Leadership
- Strategic Planning
- Employee Relations
- Customer Relationship Management (Crm)
- Program Management
- Marketing Management
- Marketing Communications
- Screening
- Performance Management
- Crm
- Employee Training
- Marketing Strategy
- Training Delivery
- Leadership
- Content Developement
- Management
- Market Research
- Soft Skills
- Talent Management
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