Jhakiera Sirmons

Food and Beverage Manager @Elitch Gardens Theme & Water Park

Denver, CO, US
EMAILS
j•••••••@elitchgardens.com
MOBILE NUMBERS
+16•••••••66

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WORK HISTORY

Jan 2019 — Present

Food and Beverage Manager @Elitch Gardens Theme & Water Park

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Denver, CO, US

Elitch Gardens Theme & Water ParkLead and manage all park operated restaurants, carts, kiosks, bars and catering operations.

EDUCATION

2012 — 2016

Georgia State University - J. Mack Robinson College of Business

Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management

2012 — 2016

Georgia State University

Bachelor's Degree, Hospitality Administration/Management

SKILLS

Time ManagementHospitality ManagementPublic SpeakingBusiness AnalysisGuest Service ManagementFacebookHospitality IndustryData AnalysisEvent ManagementEvent PlanningLeadership DevelopmentMicrosoft PowerpointEmployee TrainingMarketingBrand StrategyCommunicationManagementSocial Media MarketingMicrosoft ExcelPowerpointMicrosoft WordFood & BeverageCustomer ServiceTeamworkAnalytic Problem SolvingGenerating RevenueLeadershipMicrosoft OfficeSalesTrainingCustomer SatisfactionSocial NetworkingResearchProblem SolvingPublic RelationsCollaborative Problem SolvingSocial Media

ABOUT JHAKIERA SIRMONS

As the Food and Beverage department head at Elitch Gardens Theme & Water Park, I direct and lead all park operated restaurants, food halls, carts, kiosks, bars, and catering operations. With over 15 years of experience in the hospitality industry, I have a passion for delivering exceptional customer experiences and creating memorable events, while growing revenues.I have a proven financial track record of managing over $10 million in revenue and over $1.5 million in labor, ensuring the highest safety and health standards, developing strategies to grow sales and net income, and overseeing the business planning process. I am skilled in growing food and beverage operations, managing multi unit restaurant operations, including QSR, catering and event management. I am experienced with P&L responsibility, budgeting, cost accounting, recruiting, and creating training and development programs. I hold a Bachelor\'s Degree in Business administration and Hospitality Management from Georgia State University and hold a ServeSafe manager Certification. I have strong communication skills and take pride in my positive and high energy approach to leadership.

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