John Dawson

Senior Director Head of Architecture & Technology Services @Capgemini

Sheffield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Senior Director Head of Architecture & Technology Services @Capgemini

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GB

EDUCATION

1997 — 2000

University of Portsmouth

Bachelor of Science (B.Sc.) with Honours, Computing

SKILLS

Service DeliveryStrategyE-CommerceE-LearningArchitecture ManagementContact Center DesignDigital ConvergenceIT TransformationSet Top BoxDrmMedia DistributionRoadmapBusiness IntelligenceTechnical ArchitecturePre-SalesConverged NetworksOutsourcingDistance LearningIT GovernanceTogafCobitEnterprise SoftwareEnterprise ArchitectureContact CentreGovernanceService ManagementSoaArchitecture FrameworksE-GovernmentOpen StandardsIT StrategyCrmItilManagementDistribution StrategiesStakeholder ManagementVodContact CentersChange ManagementVoice & Data Convergence

ABOUT JOHN DAWSON

With over 25 years of experience, John is a dynamic and talented individual who is highly proficient in business & technology consulting, enterprise architecture, strategic development and digital transformation.John is a respected technology advisor and pre-eminent expert in business led transformational change with a proven track record of effective leadership, outstanding delivery and operational excellence in a complex enterprise environment.John has the ability to engage and drive successful outcomes including from some of the most intractable situations.Specialties:• Business & IT Strategy• CxO Advisory• Enterprise Architecture• Digital Transformation• IT Governance and Assurance• Technology Innovation• Application Modernisation• Capability Assessment• Value Enhancement• Communications at all levels

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John Dawson — Senior Director Head of Architecture & Technology Services at Capgemini in Sheffield, GB | Unifers