Julie Gabbard

Experience

1. Senior Project Manager

   Comcast Business

   May 2017 — Present · West Chester, OH, US

   Building relationships with customers, finding efficiencies in daily work and leveraging business partners to maximize customer experiences. I\'ve been a member of the Comcast Business team for 8 years working with large complex projects (up to 60 Scopes with Franchisees) such as Inspire Brands, LabCorp, KFC and Learning Care Group. Goals to rollout routing, switching, wifi, telephony to sites with minimum impact to the customer and prevent issues by getting to the root cause of potential issues with partners before the customer is impacted as much as possible. If we don\'t have time to do it right the first time we certainly don\'t have time to correct escalated issues later. Build the safety nets early in the process and anticipate potential risks and remediate before there is an impact.

Education

• University of Cincinnati Carl H. Lindner College of Business

  Master's of Science, Information Systems

  2012 — 2014

• University of Cincinnati

  Bachelor of Science, Information Technolgy

  1990 — 1994

Skills

• Analysis
• Cisco Technologies
• Process Improvement
• E-Learning
• Networking
• IT Management
• Technical Support
• Universal Design for Learning
• Samr
• Faculty Development
• Business Process Improvement
• Active Directory
• Windows Server
• Higher Education
• Web Applications
• Requirements Analysis
• Firewalls
• Cisco
• System Deployment
• Servers
• Itil
• Information Technology
• Routing
• Program Management
• IT Operations
• Peer Instruction
• Software Documentation
• Troubleshooting
• Cisco Systems Products
• Team Building
• Management
• Operating Systems
• Network Architecture
• System Administration
• Network Security
• Testing
• Project Planning
• IT Service Management
• Voip
• Ipad Integration