Jessica Orense

Front Desk Receptionist Event & Rental Operations Support @Nw Event Management Group, Inc

Hillsboro, OR, US

Originally hired as receptionist, but quickly expanded into a hybrid role supporting rental operations and sales- Build and maintain positive relationships with clients- Qualify inbound leads for event managers by fielding incoming calls and guiding potential clients through key event planning questions- Proactively source new business opportunities by researching local events and identifying target contacts for the rental director- Advise clients on rental inventory needs, offering expertise in tent sizing, layout planning, and venue setup tailored to guest count and event type- Coordinate with clients and rental team on rental selections, changes, and delivery timelines to ensure smooth planning and execution- Maintain and update Point of Rental with client details, event information, and follow-ups- Provide hands-on support for event setup as needed to ensure successful execution - Prepare rental contracts and review all invoices for accuracy prior to client submission- Maintain cleanliness and organization of the front desk and showroom- Perform general office duties including filing, scanning, data entry, and inventory tracking

University of San Francisco

Bachelor of Science (B.S.), Business Administration and Hospitality