Jeff Fischer

About Jeff Fischer

Manager with over 20 years of higher education and non-profit experience Core…

Experience

1. Director - IT

   Georgia Tech Professional Education

   Aug 2003 — Present · Atlanta, GA, US

   Served 6 months as Interim Director prior to being promoted permanently• Built the Technology Services team from the ground up – one employee in 2003 to 18 in 2019• Supervise the department’s helpdesk/support, infrastructure, and development functions and personnel across two locations – Atlanta and Savannah• Ensure GTPE staff and customers have access to the technology they need to be successful• Provide knowledge, leadership, vision, and direction to GTPE in technology and business• Provide guidance to the Dean and Asst/Assoc Deans when making strategic decisions• Manage procurement with an annual budget of $1+ Million and assets of ~$2 Million• Organize, assign, resolve, and track support requests from customers and staff• Serve as the primary technical project and information resource for all teams within GTPE• Develop standard operating procedures to ensure consistency, efficiency, and data integrity• Act as GTPE liaison to other technical organizations, both inside and outside of GT• Serve as GTPE’s rep on the SIS Gov board as well as the CIO Advisory• Utilize lean/agile practices including Kanban and DevOps• Well-versed in many current technologies used in higher-ed including (but not limited to): o Server and desktop virtualizationo PC and Mac operating systemso Web hosting and infrastructureo Storage systems (SAN/NAS/DAS)o Classroom/Conference Room AV infrastructureo Banner Student Information Systemo Learning Management Systemso Course/Content capture systemso Unified Communicationso Videoconferencingo Databases, BI, Reportingo Mobile devices

Education

• Georgia Institute of Technology

  Master of Science in Management (MBA), Information Technology and Strategic Management

  1997 — 1999

• Penn State University

  Bachelor of Science (BS), Marketing

  1990 — 1994

Skills

• Team Leadership
• Information Technology
• Vendor Management
• Research
• Business Process Improvement
• IT Strategy
• Analytics
• Strategic Planning
• Cross-Functional Team Leadership
• Problem Solving
• Outstanding Interpersonal Communication Skills
• Strategy
• E-Commerce
• Department Budgeting
• Organizational Design
• Budgets
• Crm
• Project Management
• Organizational Structure
• Program Management
• Leadership
• Data Analysis
• Marketing
• Public Speaking
• Supervisory Experience