Jo-Ann Fincutter

About Jo-Ann Fincutter

I\'m a Senior L&D Professional with a passion for creating learning experiences that…

Experience

1. Learning and Development Program Manager

   Amazon

   Oct 2021 — Present · Nashville, TN, US

   Collaborated with business partners to create a yearlong training program roadmap based on rapid changes in the business and current gaps.• Design, development and launch of Facilitator Academy, onboarding trainers new to course facilitation.• Developed learning program evaluation strategy for business lines based on Kirkpatrick Evaluation Model. Additionally, identified business impact of newly launched onboarding programs on the reduction in early manager tenure; and safety training creating a reduction in safety incidents. • Implementing continuous improvement on multiple leader training programs through feedback loops and content iterations. • Completed international short-term assignment, identified gaps (implementing intake system), improving learning processes (reduced manual work by about 40 hours a month) and developed startup recommendations for incoming learning team. Continued check-ins with new team to ensure success.Committee work:Latinos@R2LDirector of Marketing, Communications, and Membership Oct. 2024 - Present

Education

• UCLA

  Bachelor's degree, Sociology

• University College Dublin

  Master's degree, Sociology - Global Migration and Cultural Differences

  2012 — 2013

Skills

• Training & Development
• Oracle HR
• Learning and Development
• Spss
• Customer Service
• Microsoft Suites
• Employee Training
• Client Services
• Vendor Relationships
• Data Entry
• Event Planning
• Employee Relations
• Workday
• Applicant Tracking Systems
• Expense Reports
• Process Improvement
• Successfactors
• Research
• Peoplesoft
• Problem Solving
• Training
• Recruiting