Jeff Falkingham
Founder & CEO @NHBlacklabs Delivery LLC
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WORK HISTORY
Founder & CEO @NHBlacklabs Delivery LLC
Hooksett, NH, US
Owner of NHBlacklabs Delivery LLC a veteran owned business responsible for delivering over 79k experiences to customers in NH each week. We are an Amazon Delivery Service Partner producing multimillion in receipts annually and are rated in the top 2% of all AMZN delivery partners in fifteen countries by focusing on safety and customer experience.My role is to lead, inspire and ensure all aspects of the business are tied together. We are a multimillion-dollar organization that employs a team of between 90 (steady state) to 110 (peak) associates with up to fifty routes per day. Payroll, operations, risk, compliance, HR, hiring, IT, sales & dad joke connoisseur are key responsibilities in the crazy world of a small business.I am happy to network with fellow business owners and always looking for opportunities to grow.
EDUCATION
University of Massachusetts Lowell
Associate's Degree, IS
American InterContinental University
Bachelor, BS IT
Harvard Business School
Business Analytics, Data science
SKILLS
ABOUT JEFF FALKINGHAM
A proven leader with over 20 years of experience in the enterprise space. I am driven by my customers results and satisfaction. From my military beginning to delivering sales results from a diverse team of sellers in North America, I approach each day with a foundation built on the purpose of providing results for my customers- I will get you results from an investment in AI & ML for your contracts and content. My clients reap the benefits of truly knowing their business. Machine learning is a reality and my clients are living it every day- I know how to help financial institutions that need to grow their customer and member base through multi-channel account opening/originating solutions. Onboard a new customer in as little as 5 minutes- Experience with sales enablement, training, consulting and deployment through all modern day LMS and social platforms. Proven project management track record in sales and technology- I’ve directed a high performing sales team (10-18 sellers) leading to increased revenues and satisfaction for our customers and prospects. I know how to coach and lead so that all are contributing to our organization\'s and personal goals. I help those that struggle with insights to make a positive change- My past experiences focused on social, customer experience and workforce engagement solutions for multiple industries in North America.My strengths include strong leadership of key sales talent, and exceptional territory management. By combining excellent technical and commercial acumen, a sound understanding of global markets and a collaborative performance-driven approach, I have consistently led teams to exceed sales targets and surpassed customer expectations.\"We keep moving forward, opening new doors, and doing new things, because we\'re curious and curiosity keeps leading us down new paths.\"- Walt Disney
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