Jezzey Centeno

About Jezzey Centeno

With a combined 10+ years of experience in Product Management and Business Analysis, I have successfully partnered with organizations across diverse industries, most notably in Life Sciences and the insurance technology sector. My career has been dedicated to delivering exceptional results by leveraging my expertise in technology and business acumen, acquired through hands-on experience and an MBA. I excel in driving innovation, managing complex projects, and fostering effective team leadership. In the realm of Product Management and Business Analysis, I have worked closely with stakeholders from various units to develop innovative solutions that meet project requirements and drive technology advancements. My unique ability to interface seamlessly between technical teams and business clients has enabled me to suggest and implement new strategies that optimize performance and maximize efficiency. Through strong collaboration and strategic insights, I have consistently achieved outstanding outcomes in product development and market positioning. I am deeply committed to building and retaining relationships based on trust, service, and authenticity. My approach emphasizes honesty, empathy, and quality, ensuring that every interaction fosters a genuine partnership. I am passionate about empowering individuals and finding hidden potential within teams, continuously striving to propel them forward with a positive outlook and a mindset of service. I am confident that my blend of skills in product management and business analysis will enable me to lead teams to success and drive meaningful impact in any organization. For New Opportunities please contact me on my email at j••••••••@gmail.com and my phone number is 90••••••57

Experience

1. Product Manager

   Merck

   Jul 2022 — Present · Rahway, NJ, US

   Lead product development teams across global locations to deliver GxP Compliant applications using Agile and SDLC practices and aligning OKRs with the product vision to prioritize impactful initiatives that drive strategic alignment and product innovation.•Manage product release activities for multiple applications by following the organization\'s System Development Life Cycle (SDLC) practices and ensuring the delivery of compliant and high-quality products.•Serve as a lead change agent to drive process improvements and organizational transformation by fostering an Agile mindset, resulting in a 20% increase in team productivity and collaboration.•Create and align OKRs with the product vision and organizational objectives, while defining clear measures of success that guided the team to achieve a 25% improvement in customer satisfaction.•Mentor and coach team members in product management and agile best practices, leading to a 15% increase in overall team efficiency and fostering a culture of continuous learning and development.•Provide product leadership by prioritizing high-impact work and collaborating with cross-functional business teams to review demand, define priorities, and execute product initiatives effectively.•Partner with change agents across geographical locations, including South America, Europe, and Asia, to implement best practices and align strategies with global business objectives.•Evangelize new product capabilities across the organization using strategic communication channels, driving adoption and increasing user engagement by 30%.•Work closely with cross-functional stakeholders to define requirements and user stories, delivering solutions that meet business needs and enhance user experience through agile development practices.•Utilize customer-centric approaches to User Experience (UX) design, delivering solutions that positively impacted business areas and resulted in a 20% improvement in user satisfaction metrics.

Education

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

  2014 — 2016

• DeVry University

  Bachelor of Science, Computer Information Systems

  2008 — 2012

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (MBA), Project Management

  2014

• Elizabeth High School

  High School Diploma

  2003 — 2007

Skills

• Database Design
• Databases
• Netbeans
• C#
• .net
• Sharepoint
• Testing
• Java
• Google Analytics
• Photoshop
• Analysis
• Uml
• Account Management
• Troubleshooting
• Fireworks
• Vendor Management
• Access
• Object Oriented Modeling
• Team Leadership
• Software Documentation
• Sdlc
• Atlassian Jira
• Sql
• Visio
• System Administration
• Oracle Enterprise Manager
• Project Management
• Pl/Sql
• Dreamweaver
• Visual Studio
• Active Directory
• Unix
• Data Modeling
• Html
• Ms Project
• Management
• Toad
• Onbase
• Agile & Waterfall Methodologies
• Business Analysis