Jessica Thompson
Design Leader | Design Coach + Mentor | Product Design Professor
- Role
- Lead Product Designer at Inspira Financial
- Location
- Shawnee, KS, US
- LinkedIn followers
- 500 followers
About Jessica Thompson
I am a customer experience (CX) leader and a product design lecturer with over a decade of experience. As the lead of the CX and product design team, I oversee the designs, and journeys to enhance the value proposition and satisfaction of C2FO\'s customers and partners. I leveraged expertise in data analytics and visualization, design standards, and creative problem-solving to deliver solutions that meet the needs and expectations of diverse stakeholders. I\'m also passionate about sharing my knowledge and skills with the next generation of designers. I teach data visualization, design research, and prototyping courses at the Kansas City Art Institute. I have a master\'s degree in Data Analytics and Visualization from the Maryland Institute College of Art and a bachelor\'s degree in Industrial Design from the University of Kansas.Design RolesIU/UX | User Experience | Product Design | User Research | Design Leadership
Experience
Lead Product Designer
Sep 2025 — Present · Chicago, IL, US
Education
Johnson County Community College
EAP - English for Academic Purposes, English
2005 — 2008
Maryland Institute College of Art
Master's Degree in Data Analytics and Visualization, Design
2019 — 2020
School of Architecture Design and Planning
Bachelor of Fine Arts, Industrial Design
2008 — 2012
Accademia Italiana
Study Abroad, Industrial and Product Design
2011 — 2011
Skills
- Industrial Design
- Experience Design
- Concept Development
- Product Design
- Design Thinking
- User Experience
- Strategic Thinking
- Creative Problem Solving
- Customer Service
- User Interface Design
- Interaction Design
- Design Research
- Problem Solving
- Usability Testing
- Rhino
- Sketching
- Solidworks
- Keyshot
- Indesign
- Photography
- Illustrator
- Photoshop
- Languages-Spanish and English
- Rapid Prototyping
- Design Strategy
- Ethnography
- Research Design
- User Experience Design
- Information Architecture
- Information Design
- User Research
- Persona
- Branding & Identity
- Service Design
- Graphic Design
- Adobe Creative Suite
- User-Centered Design
- Adobe Illustrator
- Adobe Photoshop
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