Jewel Nelson

About Jewel Nelson

As a dynamic and innovative professional with over 20 years of experience in education and training, I bring a robust background in learning and development, curriculum design, and operational optimization. My comprehensive skill set empowers me to enhance both student and employee engagement, driving organizational goals effectively.I specialize in creating inclusive, data-driven training environments that support the success of all learners—whether they are students navigating their educational journeys or employees seeking professional growth. My expertise extends to customer service excellence, ensuring that both students and staff receive exceptional support. I have a proven track record in developing effective onboarding and training programs that equip new team members for immediate success while fostering continuous improvement for existing staff.Additionally, I have significant experience in human resource employee engagement, including the administration of pulse surveys and annual engagement surveys. I understand the importance of planning, question design, deployment, analysis, and action planning to improve employee engagement and organizational culture. My proficiency with ERP systems and data management enables me to analyze insights effectively and implement strategies for enhanced organizational performance.I excel at distilling complex information into clear and engaging formats, facilitating understanding and collaboration among diverse stakeholders, including students, faculty, and staff. My diverse experience spans higher education, human resources, recruitment, marketing, coaching, and customer relationship management, allowing me to deliver impactful results in both academic and corporate settings.As a collaborative and results-oriented leader, I am committed to advancing equity in educational outcomes and cultivating a culture of continuous improvement and high-quality engagement for all learners.

Experience

1. Lms Administrator and Instructional Designer

   Polaris Inc.

   Jan 2026 — Present

   Learning Management System (LMS) Administrator and Instructional Designer with experience managing enterprise learning platforms and developing engaging digital training solutions.I specialize in building scalable learning experiences that improve employee knowledge, productivity, and engagement. My work combines instructional design best practices with LMS administration to deliver high-impact training programs that support organizational growth.Experienced in Articulate Storyline, Rise, Adobe Creative Cloud, and SCORM/xAPI standards, with a strong focus on designing intuitive and engaging learning experiences.I collaborate with cross-functional teams—including IT, business leaders, and vendors—to design and implement learning solutions aligned with business priorities. With a strong foundation in project management, I help ensure learning initiatives are delivered efficiently and produce measurable results.Core strengths include:• LMS administration and platform optimization• Instructional design and eLearning development• Articulate 360 (Storyline & Rise)• Adobe Creative Cloud (Captivate, Illustrator, Photoshop, Premiere, Acrobat)• SCORM and xAPI compliance• Training analytics and reporting• Stakeholder collaboration and project management

Education

• University of Wisconsin-Eau Claire

  Bachelor of Business Administration (B.B.A.)

• University of St. Thomas - Opus College of Business

  Master of Business Communication