Jewell Whitlowe
Results-Oriented Executive | SaaS & B2B Expert| Project Management Certified - SSGI | Process Optimization | Customer Success, Operational Excellence, and Strategic Leadership Across Industries
- Role
- Customer Success Manager at Iron Bow Technologies
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jewell Whitlowe
Some leaders stay in the field. Others live in enterprise programs. My foundation…
Experience
Customer Success Manager
May 2025 — Present · US
Act as a trusted advisor to customers and partners, driving efficient strong and lasting relationships.• Engage customers to clarify their goals, address challenges, and highlight ongoing product value.• Work closely with sales and cross-functional teams to foster adoption and growth.• Identify and support expansion opportunities with expertise in partner operations, sales enablement, and monetization.• Proactively manage and resolve issues, keeping internal teams aligned on partner offerings.• Guide Cisco software and Enterprise Agreement customers through adoption and expansion• Manage customer relationships through the EA lifecycle, focusing on onboarding, success plans, and usage insights
Education
American InterContinental University
Bachelor of Business Administration, Operations Management
2006 — 2008
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