Jethesh P
CISM | ISO 27001:2022 Lead Auditor | ITIL | Manager Technology | Deloitte
- Role
- Information Technology Manager at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jethesh P
12 years of progressive experience in IT management, IT Project management and leadership roles.• Strong background in information security management with CISM certification.• Proficient in ITIL framework implementation to enhance service delivery and support.• Proven ability to lead cross-functional teams, manage budgets, and align IT with business objectives.• Excellent communication skills for interacting with stakeholders at all levels.• Demonstrated ability to align technology strategies with business goals to improve operational efficiency and drive growth.> Direct IT projects and technical activities.> Lead high-performing technical team of Systems support Specialists.> Develops people and leads teams at offices. This includes performance management, goal setting, professional development, coaching / mentoring, team recognition, and recruiting activities. This role backs up the Manager / Site Manager in his/her absence.> Conduct regular meetings with stakeholders to understand their IT needs and develop strategies to meet those needs.> Serve as the ITSM liaison to leaders and teams, advocating the ITIL disciplines, providing key stats and creating process awareness.> Hands on experience in IT GRC – IT Policy Management, Incident Management, Compliance Management and Threat & Vulnerability Management> Responsible for managing the Information/Data Security policy > Conducted regular audits of IT systems and processes to identify vulnerabilities and implement appropriate security measures.> Delivered technical support for IT auditing, performance tuning, and troubleshooting> Coached and mentored team of Network Engineers and IT Engineers> Served as Project lead for various internal projects> Owning project deliverables> Adhere to the firm’s risk management guidelines> Implementation of information security management system> Recruiting and Hiring> Performance Management/Team Health
Experience
Information Technology Manager
Sep 2014 — Present · Bengaluru, IN
Education
CMS College of Science and Commerce, Coimbatore
Master's degree, Software Systems
2006 — 2011
CMS College of Science and Commerce, Coimbatore
MSc Software Systems, Information Technology
2006 — 2011
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