Jeswin Lalu Perumal

About Jeswin Lalu Perumal

Senior operations analyst with 4 year\'s experience in payments investigations,risk…

Experience

1. Lead Specialist HR Ops Services

   Target

   May 2024 — Present · Bengaluru, IN

   Manage incoming accommodation requests, and create an intake queue for the broader centralized accommodations team• Assess preliminary information and criteria to determine the scope of the accommodation request - may include engaging the team member, leader, or local HR or ER/LR to ensure initial request documentation is collected (such as medical documentation or any other initial information needed to intake the request)• Initiate creation of case documentation, including request intake, team member, location, accommodation type, and triage to the appropriate accommodations consultant• Assist in maintaining current status with caseloads that will fluctuate during periods of high volume such as peak season, staffing changes, or new regulations that impact the entire workforce (e.g. federal or state vaccine mandates).• Create and maintain accurate, timely, and compliant case records• Passion for delivering a positive team member experience• Troubleshoot issues and remove barriers causing frustrations before, during, or after the accommodation process• Initiate follow up with team members that have received accommodations to ensure the provided accommodation is still effective after a certain period of time• Engages in special projects in the areas of continuous improvement and process efficiency • Follows company procedures as it relates to HR best practices and handling confidential information.