Jesty Thomas

About Jesty Thomas

Master of Finance and Control Post Graduate with more than 6.5 Years of experience in Operations services like Hedge Fund Accounting, Investment Banking, NAV Calculation,with hands on experience in tools such as Advent Geneva, IDC, Bloomberg, Sungard InvesTier, SunGard Investran, TLM, ARO etc.

Experience

1. Lead Representative, Client Processing

   BNY

   May 2022 — Present · Pune, IN

   Team : EMEA Fund Accounting Serves as a lead for the day-to-day operations of a small to medium sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients. Participates in processing update to client accounts and company records to ensure they are managed correctly and in a timely manner. Provides support to business and technology managers. Handles complex client inquiries and requests. Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records. Works closely with technology and system teams to ensure the system is efficient and incorporates any necessary risk mitigations. Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations. Responsible for allocating and checking work of other team members. Responsible for specific supervisory review and approval actions. Supports the achievement of team objectives.

Education

• Devamatha Arts and Science College, Kannur, Kerala, India

  Bachelor of Commerce - BCom

  2014

• CMS College of Science and Commerce, Coimbatore

  Master's degree

  2016

• Jawahar Navodaya Vidyalaya - JNV

  Higher Secondary

  2011