Jessy W.

About Jessy W.

I’m passionate about building thoughtful, high-impact programs that enhance every stage of the employee journey. From designing seamless onboarding and internship experiences to orchestrating company-wide events and optimizing workplace operations, I ensure that every touchpoint is intentional, engaging, and supportive.With a strong background in entertainment, gaming, and hospitality, I bring expertise in program management, cross-functional collaboration, and strategic planning. I thrive in fast-paced environments, overseeing multiple projects from inception to execution while partnering with senior leaders to create initiatives that drive both efficiency and connection.At the heart of my work is a deep commitment to fostering a culture where employees feel valued, supported, and excited to be part of something great.Specialties: People Operations, Studio Operations, Diversity, Inclusion, Belonging, ERG/ERN (Employee Resource Group/Employee Resource Network), Community Building, Program Management, Project Management, Event Planning, People Engagement, University Relations, Talent Acquisition, Onboarding, and Learning & truly appreciate all the messages I receive on LinkedIn, but due to the high volume of InMails, I may not be able to respond to everyone and apologize in

Experience

1. Senior Manager, People Operations & Workplace Experience

   Second Dinner

   Mar 2024 — Present

   In this role, I get to create a workplace culture that puts employees first, making sure every experience is designed with them in mind. I love taking on big, complex projects and turning them into streamlined processes that not only make things run smoother but also create meaningful, user-friendly experiences for everyone. Collaboration is key in my role and partnering with fantastic teams across People, Finance, Accounting, IT, and others to ensure our processes aren’t just routine tasks but are efficient, impactful, and always evolving. I thrive on building relationships and influencing stakeholders at all levels to lead transformative projects that make a real difference in the employee journey. I am currently revamping our onboarding process/experience, company/team onsites, and internship program/recruiting, utilizing employee feedback surveys as part of the process.

Education

• University of Nevada-Las Vegas

  Meetings & Events, Foodservice, and Hospitality Administration/Management

• eCornell

  Master Certificate in Hotel Revenue Management

  2015 — 2015

Skills

• Catering
• Banquets
• Human Resources
• Property Management Systems
• Food & Beverage
• Customer Service
• Hotel Management
• Guest Service Management
• Tourism
• Hospitality
• Resorts
• Pre-Opening Experience
• Hospitality Management
• Restaurants
• Event Management
• Hotel Booking
• Meeting Planning
• Pre-Opening
• Rooms Division
• Concierge Services
• Opening Hotels
• Hotels
• Micros
• Hospitality Industry
• Restaurant Management
• Front Office