Jessy Peck
Project & Process Leader | Streamlining Operations, Enhancing Results, and Delivering Strategic Impact
- Role
- Process Optimization Project Manager at Datavant
- Location
- Puyallup, WA, US
- LinkedIn followers
- 500 followers
About Jessy Peck
As a Project & Product Management professional with a strong foundation in Continuous…
Experience
Process Optimization Project Manager
Feb 2025 — Present
Key Responsibilities:Spearhead process documentation, optimization, and standardization across multiple operational teams, driving clarity and accountability in workflows.Lead and manage process improvement projects from initiation through execution, ensuring alignment with strategic goals and stakeholder requirements.Collaborate with cross-functional teams, including Engineering, Product, Quality Assurance, and Client Operations, to identify inefficiencies and deploy scalable solutions.Develop and maintain Standard Operating Procedures (SOPs) and training materials to support onboarding and continuous learning.Use data analytics and feedback loops to monitor process performance and implement corrective actions or enhancements.Serve as a subject matter expert for issue escalation pathways, operational ownership transitions, and compliance-related workflows.Partner with internal stakeholders to coordinate pilot programs, implement new platforms, and refine data intake and chart management procedures.Achievements:Led the development of multiple end-to-end process frameworks for chart acquisition, outreach, QA, and request escalation handling.Facilitated the rollout of new tools and tracking systems to improve visibility and reduce turnaround times across multiple teams.Designed and implemented process improvements that reduced error rates and increased throughput in data request handling.
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