Jessica West
Director @CBRE
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WORK HISTORY
Director @CBRE
London, GB
Currently leading the development and implementation of comprehensive change management strategies to support the global headquarters relocation of a large financial institution affecting over colleagues. Designing and executing initiatives to facilitate adaptation to new workspaces and embrace evolving ways of working.Key responsibilities include:* Developing the overarching change management strategy* Implementing targeted communications and engagement plans across diverse stakeholder groups* Managing resistance and ensuring smooth transition through structured change management approaches* Fostering adoption of new workplace practices aligned with the organisation\'s future vision* Coordinating with leadership teams to ensure consistent messaging and support throughout the relocation processSuccessfully guiding teams through complex change while maintaining operational continuity and productivity during this major transition.
EDUCATION
University of Birmingham
BA, European Studies and Spanish
University of Westminster
MSc Project Management, Business
Beaconsfield High School
Bachelor of Arts (B.A.), European Studies and Spanish
Pontificia Universidad Católica de Chile
Bachelor of Arts (B.A.), Hispanic and Latin American Languages, Literatures, and Linguistics, General
SKILLS
ABOUT JESSICA WEST
I am passionate about potential – in people, in partnerships and in places – and I work with organisations and people to ensure that that potential is fulfilled. As a Director in CBRE’s Occupier Consulting team, I have a wide range of experience in delivering transformational change management programmes across multiple industries including Retail, Finance, FinTech, Technology, Construction and Media. I specialise in programmes that integrate physical, cultural and digital workstreams to enable organisations and leaders to get the best out of their people and their places. My deep interest in people, places and culture has led me to live and work across three continents (EMEA, LATAM & APAC). This has enabled me to develop a unique approach to situations and projects that benefit my clients and team. I am a trained coach and mediator and I combine these skills with my background in programme management to challenge and support the delivery process to ensure superior client outcomes.
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