Jess Singleton
Talent Development Operations | Cultivating Growth with Employees & Systems| Optimizing AI for Building Training for Scale
- Role
- Manager, Talent Development Operations at Crusoe
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jess Singleton
With close to a decade of experience designing and scaling training programs, I create…
Experience
Manager, Talent Development Operations
May 2024 — Present · Denver, CO, US
Train, facilitate, and coach employees utilizing DISC and Situational Leadership methodologies/frameworks for individual success and to build high-performing teams across the organization- Organize and leverage data to enhance training experiences, strategic direction of operational initiatives, as well as utilize feedback and data to enhance projects and solutions for the people experience in the business- Optimize AI (specifically Gemini, NotebookLM, and integrated AI in standing systems) for building and scaling training content across the organization to enhance relevancy and connection to unique audiences for efficiency and results within the learning environment- Manage and lead learning management system use for compliance training, onboarding, and knowledge management; partner with integral stakeholders to drive use and ease of the platform for reporting and attaining goals- Direct and lead employee online learning in the LinkedIn Learning platform for employee growth, resulting in 93% activation rate for the organization in the first 90 days of implementation - Initiate rollout and integration of new performance management system for the entire organization, for employee use and customization for team goals; integrate, troubleshoot, and design performance reviews in partnership with company leadership for employee development and success- Partner with team leaders and stakeholders for leadership development integration and supplementation to support skill and developmental growth; customize learning management and performance management systems use, leveraging elements to meet teams with their initiatives and audiences- Manage a team of three to support the talent development operations function, leveraging content development, automation building, and leadership initiatives to drive efficiency, productivity, and results for our employee base
Education
The George Washington University
Master of Arts, Education and Human Development (Counseling)
2017 — 2019
Lee University
Bachelor of Science, Human Development - Business
2010 — 2014
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