Jessie Toledo

Executive Housekeeper

Role: Executive Housekeeper at Pyramid Global Hospitality
Location: Miami, FL, US
LinkedIn followers: 500 followers

About Jessie Toledo

I made the decision to emerge myself in the hospitality industry in 2012, when I realized my previous chosen career path did not provide an enjoyable working environment. In 2013 I started working as a Front Desk agent at the Mayfair Hotel and Spa. Since I began on this journey, I have worked at the hands of many seasoned bosses whom I have had the pleasure of working with, have attended the FIU Chaplin School of Hospitality and Tourism Management, ranked amongst the Top 10 hospitality programs in the country, completed over 200 community service hours throughout my college career, and have developed a mentality to challenge myself in order to grow as an individual who is able to empower others through his work. I am the kind of team member that is determined to create memorable experiences for my clients and for the team members I work with. I encourage anyone viewing my portfolio to message me with any questions or comments regarding my experience. I also look forward to building lasting relationships with all of my connections.

Experience

Executive Housekeeper
Pyramid Global Hospitality
Nov 2025 — Present

Education

Florida International University
Bachelor's degree, Hospitality Administration/Management
2011 — 2016
Harvard Business School Online
Certificate , Entrepreneurship/Entrepreneurial Essentials
2020 — 2020

Skills

Hotel Management
Front Office
Hospitality Industry
Resorts
Micros
Rooms Division
Property Management Systems
Opera Reservation System
Hotsos
Customer Satisfaction
Leadership
Microsoft Office
Food & Beverage
Banquets

Contact information

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Work email
j••••••••@pyramidglobal.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••45

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Current company

Pyramid Global Hospitality

Hospitality · 3.7K employees · Boston, Massachusetts, United States

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

pyramidglobal.com

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