Jessie Sambo
Workforce Scheduling Controller @Arcus FM
Signup · Get unlimited contacts
WORK HISTORY
Workforce Scheduling Controller @Arcus FM
Scheduled 50+ engineers daily across multiple client sites, achieving 95% SLA compliance and reducing missed deadlines by 20%- Optimised engineer allocation using location, skills, and priority data - cutting average response times for urgent jobs by 15%- Partnered with field managing engineers and clients to streamline workflows, boosting first-time fix rates and client satisfaction scores by 10%.
EDUCATION
University of Northampton
Bachelor of Science - BS, Economics
University of Birmingham
Master of Science - MS, Economics
Tudor Grange Academy
A-level, Economics, Mathematics and BTEC Sports
ABOUT JESSIE SAMBO
I’m Jessie, an operations professional with experience in workforce planning, SaaS…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.