Jessie Estrada

About Jessie Estrada

Versatile Software Developer with hands-on experience supporting end users, analyzing systems, and building secure, production-grade backend applications using Java, Python, SQL, Spring Boot, and AWS. I bring a cross-functional background that bridges customer support, software development, and data-driven problem-solving.I\'ve developed and deployed REST APIs, automated CI/CD pipelines, and containerized apps using Docker and AWS. I\'ve also provided enterprise-level IT support via ServiceNow, Jamf, and Salesforce, resolving technical issues, improving ticket resolution times, and supporting cloud-based systems. My background includes interpreting system data, supporting operational tools, and maintaining user satisfaction across platforms.I hold a B.S. in Computer Information Systems, a Certificate in Computer Programming, and completed Netflix\'s Advanced Software Engineering Bootcamp. I\'m driven by solving technical problems that involve debugging code, analyzing system data, or improving support operations. Tech Highlights: Java, Python, SQL, Spring Boot, AWS, REST APIs, ServiceNow, Jamf, Docker, CircleCI, Git, PowerBI, Tableau, System Troubleshooting, Incident Management

Experience

1. Software Engineer

   Arrow

   Sep 2025 — Present

Education

• California State University, Los Angeles

  Bachelor of Science - BS, Computer Information Systems

• California State University, Los Angeles

  Certificate, Computer Programming