Jessie Webb

About Jessie Webb

As an extremely organized and upbeat Digital Project/Delivery Manager, I excel at fostering collaboration and spreading positivity throughout the group. I truly enjoy taking on additional responsibilities when it comes to team building. I love to organize events that will bring the team together for a bit of fun.Key Strengths:Team Synergy: I have a knack for bringing diverse teams together, aligning them toward a common goal.Effective Communication: I understand that success hinges on clear communication. I ensure alignment on timelines, plans, and capabilities to drive project success.Global Experience: Having worked in the UK, Australia, and the US, I’ve gained unique insights from both agency and internal environments. These experiences have fueled my professional growth.Creative Solutions: Teams I’ve been part of consistently praise my ability to think outside the box and find innovative solutions to challenges. Passion for Fun: I believe a positive work environment is essential. My passion for creating an enjoyable atmosphere adds value to any team.

Experience

1. Sr Manager, Software Engineering Operations

   Hilton

   Dec 2020 — Present

   As a seasoned team lead, I help manage the technology stack supporting Hilton’s luxury, all-inclusive resorts and high-end hotels within the Hilton digital ecosystem. Role Summary:• Follow an agile delivery methodology that allows consistent delivery of projects and covers items such as scopedefinition, business requirements gathering from internal business partners, clear communication of theobjectives to the internal design team, and timelines/associated achievements.• Prepare and deliver presentations for internal partners, third party vendors.• Assist in creating and delivering annual roadmap of updates and enhancements to functionality to align with the company\'s overall strategic visionLeadership and Communication• Manage 3-5 Delivery Managers and assist in fostering career growth• Develop and maintain strong working relationships with project teams and internal partners.• Lead regular conference calls, webinars and meetings• Utilize communication skills to move new ideas and enhance company strategic goals.• Acquire client feedback, clarify feedback from client and negotiate with client as needed.Process & Operations• Continuously monitor and refine proper resource allocation and utilization.• Direct project timelines and resources in conjunction with the internal PMO team when vital.• Ensure processes and procedures follow all business and financial rules.• Manage workflow, ensure quality of work, and streamline departmental procedures where applicable.Technical Aptitude• Understanding technical concepts and translating updates to stakeholders with limited technical knowledge• Software experience: Jira, Basecamp 3, Smartsheet, AirTable, Confluence, Microsoft OfficeAdditional Highlights• Sense of Community Lead on Hilton\'s Technology Culture Committee

Education

• Shippensburg University

  Bachelor of Science, Business Administration; Marketing

  2003 — 2007

Skills

• Advertising
• Marketing Strategy
• SEO
• Crm
• Kenshoo
• Adobe Analytics
• Online Advertising
• Search Engine Optimization (SEO)
• Cipd Qualified
• Pivot Tables
• Marketing Research
• Sales
• Doubleclick
• Web Analytics
• Facebook
• Web Marketing
• Project Management
• Social Media Marketing
• Social Media
• Powerpoint
• Microsoft Excel
• Online Marketing
• Marketing
• Google Adwords
• Gdn
• Google Analytics
• Wordpress
• Lead Generation
• Search Engine Marketing (Sem)
• Pay Per Click (Ppc)
• Customer Service
• Digital Marketing
• Sem
• Ppc