Jessie Thomas

About Jessie Thomas

While others may take pride in meeting standards, my passion is for delivering service…

Experience

1. Sr Director of Store Operations - Process & Execution

   PetSmart

   Dec 2021 — Present

   I am currently associated with PetSmart Inc as Sr. Director of Store Operations, and I lead a process team managing all store processes throughout chain, including inventory management, digital store sales, pet care, and front-of-house operations. I drive engagement, operational excellence, and improved sales by directing team defining initiatives, steering projects, and rolling out key programs. I oversee team engaging with merchants and other home office partners for proper execution of enterprise initiatives. I fulfill rollout of merchandising expectations to positively influence company\'s financials. I supervise store development team opening and closing stores. A few key achievements in this tenure include: • Implemented effective action plans for continuous operational excellence. • Enabled stores to meet and exceed key performance indicators by sharing feedback with home office partners. • Maximized sales opportunities by directing team tasked with remodeling of stores.

Education

• University of Arizona

  Bachelor of Science (BS), Business & Psychology

Skills

• Purchasing
• Profit
• Multi Unit
• Negotiation
• Management
• People Development
• Forecasting
• Planograms
• Merchandising
• Inventory Management
• Event Planning
• Leadership Development
• Team Building
• Assortment
• Sap
• Employee Training
• Microsoft Word
• Retail
• Driving Results
• Inventory Control
• Shrinkage
• Cpfr
• Visual Merchandising
• Sales
• Merchandise Planning
• Leadership
• Microsoft Excel
• Interviews
• Associate Development
• Big Box
• Jda
• Training
• Loss Prevention