Jessie Phillips

About Jessie Phillips

I am a recent graduate in Communications and Rhetoric Studies. I have a certificate in Public and Professional Writing. I have experience in social media, marketing, journalism, and administrative work. I’m currently open to work opportunities in health communications.I’m passionate about using clear, engaging communication that reaches wide communities. Whether it\'s writing, editing, or building content strategies, I bring creativity, organization, and a collaborative spirit to every project. Let’s connect, I’m actively seeking roles in health communications, content development, and related areas!

Experience

1. Sales Employee

   J. Jill

   Oct 2025 — Present

   Built relationships with customers through consultative conversations to understand needs and recommend appropriate products. Used persuasive communication and objection-handling techniques to close sales and drive repeat business. Maintained visual merchandising standards and ensured sales floor organization to optimize customer experience. Resolved customer concerns and escalations professionally to maintain brand trust and loyalty. Monitored inventory levels, restocked merchandise, and communicated product needs to management. Answered phone to address customer questions, concerns, inquiries, and completed any online orders via in-person and phone.

Education

• University of Pittsburgh

  Communication and Rhetoric Studies

• York High School

  High School Diploma

  2015 — 2019