Jessie Chen

About Jessie Chen

Senior Workday and HR Technology professional with 16+ years of experience leading enterprise HCM solutions. Strong background in Workday configuration, implementation, and optimization across Compensation, Talent, Performance, and Learning. Known for translating HR priorities into scalable system solutions that improve visibility, streamline annual cycles, and support leadership decision-making. Combines over a decade of hands-on HR organizational experience with advanced Workday architecture to deliver practical, business-aligned outcomes on an enterprise scale.

Experience

1. Lead Human Resources Technology Analyst - Workday

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   Aug 2024 — Present

   Architected and delivered end-to-end Talent and Performance processes supporting employees, including multi-cycle performance reviews, Talent Reviews, succession planning, Talent Matrix Review (n-box matrix), Career Profile Management, key personnel planning, and performance calibration—strengthening leadership visibility and talent planning consistencyPartnered with HR Business Partners and Talent leaders to design scalable Workday solutions that support business priorities, streamline annual cycles, and improve employee experienceRedesigned business processes across Talent, Performance, Disciplinary Actions, Career Development and Retention programs, improving process clarity, data accuracy, and overall system usabilityLed testing strategy and release execution for functional enhancements and annual cycle deployments, coordinating UAT and production rollout to ensure stable delivery and minimal disruption.Applied over 10 years of prior HR and Talent Development experience to connect business needs with system design, supporting informed decision-making and long-term process sustainability

Education

• ATD

  Certificate, E-learning Instructional Design

  2013 — 2013

• MBTI Business Training Institute

  Certification, MBTI

  2017 — 2017

• Xiamen University

  Master, Economics

  2002 — 2004

• British Columbia Institute of Technology

  Certificate, Human Resources Management

  2009 — 2012

• Xiamen University

  Bachelor, Business Administration

  1998 — 2002