Jessica Elhajj

About Jessica Elhajj

Engaged and motivated Human Resources Generalist with 6+ years of experience. Recognized for collaborating and creating business solutions through the practical application of HR principles and operational initiatives. Successful working in fast-paced and challenging environments bringing solid HR acumen to the business. Seeking a position where I can utilize my skills with a well established organization in a stable environment that will lead to a lasting relationship.I am always willing to contribute to the company in any way I can.I’m passionate, quick at learning and a hard worker.I’m multi-lingual and multi-disciplinary. I can juggle ten things at one time, won’t back down from a challenge and ready to tackle the world. I challenge myself to learn something new everyday. I am sociable, a team-worker, determined and work great under pressure. I love making connections, so please feel free to reach out: J••••••••@gmail.com

Experience

1. Sr Human Resources Generalist

   BrandSafway

   Sep 2024 — Present · US

   Employee Relations•Manage complex employee relations issues, conduct investigations, and resolve conflicts in a fair and timely manner.•Serve as a trusted advisor to leadership on performance management, disciplinary action, and policy interpretation.•Mediate sensitive workplace situations, maintain confidentiality, and minimize organizational risk.•Provide conflict resolution coaching to managers, reduce recurring issues, and improve team dynamics.•Ensure fair application of disciplinary actions in line with company policies and state/federal labor laws.HR Strategy & Leadership•Partner with senior leadership to assess organizational needs and support strategic workforce planning.•Lead the rollout of key HR initiatives, including engagement surveys, performance reviews, and DEI programs.Policy & Compliance•Ensure compliance with labor laws, regulations, and internal policies through audits, training, and process updates.•Conduct regular compliance training for managers on topics such as anti-harassment, FMLA, and ADA.Performance Management & Development•Oversee annual performance review cycles, provide guidance on goal setting, feedback, and performance improvement plans.•Design and deliver leadership training programs to support professional development and succession planning.•Coach managers on effective feedback and development conversations, improving team performance and morale.Recruitment & Onboarding•Collaborate with department heads to identify hiring needs, refine job descriptions, and improve hiring processes.•Streamline onboarding processes to enhance new hire experience and boost early-stage engagement.Compensation & Benefits•Conduct market analysis to ensure compensation structures remain competitive and equitable.•Lead benefits open enrollment process and serve as primary liaison with benefits vendors.•Advise leadership on salary adjustments, bonus structures, and total rewards strategies.

Education

• UMass Boston

  Bachelor of Science (B.S.)

  2008 — 2011

Skills

• Microsoft Office
• Administrative Assistance
• Marketing
• Office Management
• Customer Service
• Team Leadership
• Event Management