Jessica Sundermann
Strategic Customer Success / Relationship Building - Video and AI Learning
- Role
- Strategic Customer Success Manager at Colossyan
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jessica Sundermann
Senior strategic customer success manager with over 10 years of experience supporting client-facing projects and engagements. Owns the client relationship at all stages of delivery to ensure fulfillment, adoption, retention and expansion. Strong knowledge of Agile, Scrum and waterfall project management, with extensive background in technical & enterprise B2B SaaS and consulting environments. Experience leading teams through design, development, and execution of software tools and technologies. Recognized for bringing energy, enthusiasm, and focus to drive revenue generation.
Experience
Strategic Customer Success Manager
Feb 2024 — Present · NY, US
Colossyan is an AI video generation platform for workplace learning.Say goodbye to expensive filming, scheduling delays, and low engagement. High content creation costs and low engagement seriously impede workplace learning initiatives.Colossyan enables you to turn this upside down by enabling you to create training videos using AI at a fraction of the cost of traditional video production and with significantly higher effectiveness than text-only material.
Education
New York University
Certificate in Project Management
2013 — 2014
General Assembly
Certificate Program, Front End Development Class
2016
Skills
- Business Intelligence
- Primavera P6
- Ms Project
- Visio
- Management
- Team Building
- Project Management
- Business Analysis
- Risk Management
- Software Documentation
- Strategy
- Hipaa
- Management Consulting
- Advertising
- Resource Management
- Thought Leadership
- Java
- Salesforce.com
- Process Improvement
- Program Management
- Process Scheduler
- Marketing
- Databases
- Project Control
- Sharepoint
- Jira
- Sap Products
- Saas
- Account Management
- Project Engineering
- Change Management
- Enterprise Software
- Budgets
- Requirements Analysis
- Scrum
- Earned Value Management
- Project Coordination
- Project Planning
- Video Production
- Social Media Marketing
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