Jessica Chin

About Jessica Chin

I turn chaos into clarity, and clarity into outcomes that actually matter.When systems are tangled, priorities are competing, and teams are spinning, I\'m the person who makes sense of it all. With a background in research psychology, an MBA, and program management experience at Meta, Amazon, and DIRECTV, I\'ve built my career on one belief: the best solutions come from deeply understanding both the problem and the people living inside it.What I do:I\'m the bridge between complexity and action. I gather insights from users, clinicians, researchers, and cross-functional partners, synthesize competing signals into clear priorities, and build the operational infrastructure that lets teams execute without friction. I specialize in research operations, strategic program management, and designing the systems that help organizations move from reactive to intentional.How I work:My psychology background means I read rooms, spot patterns in qualitative noise, and understand the human dynamics that quietly determine whether a strategy succeeds or stalls. I combine that with structured frameworks and data analysis to build plans that are evidence-based and actually implementable. I ask the questions that surface blockers early. I create order that sticks.What I\'m looking for:Strategic operations and program management roles, ideally in healthcare, mental health technology, or other mission-driven organizations where the work has real human stakes. I\'m drawn to complex environments where systems thinking, user empathy, and execution rigor can meaningfully improve how people experience products, services, or care.Let\'s connect if you\'re building something that matters and need a leader who can bring structure to complexity, clarity to ambiguity, and humanity to strategy.

Experience

1. Research Program Manager

   Meta

   Mar 2026 — Present

Education

• University of Washington

  Master's degree, Business Administration and Management, General

• University of Washington

  Bachelor of Science - BS, Psychology

• York University

  Summer School, Vision Research

  2020 — 2020