Jessica Ramirez

Experience

1. Team Lead - HR Compliance

   Cox Automotive Inc.

   Oct 2020 — Present · Maitland, FL, US

   Experienced ADA program administrator ensuring compliance with regulations and guidelines.• Demonstrates comprehensive knowledge of leave processes, ensuring regulatory compliance.Primary contact for employees with disabilities, guiding reasonable accommodation requests.• Expertise in compliance with federal, state, and local regulations, including FMLA, CFRA, PDL, PFL, USERRA, as well as company policies including STD and Paid Parental Leave.Stays current with ADA regulations and contributes to ongoing compliance improvements.• Proven record in fair leave and accommodation evaluations, aligning processes with best practices, and mitigating risks.• Experienced professional in day-to-day LOA administration, building relationships across teams.• Analytical approach to absence data, providing strategic recommendations for compliance.• Dedicated to providing excellent customer service and expert guidance for LOA inquiries.• Possesses a customer-centric mindset, mentoring team members effectively.• Collaborative team player with a focus on cross-functional collaboration for effective absence management.• Conducts thorough assessments, maintains accurate records, and facilitates communication.• Skilled in managing communication among employees, Shared Services, and third-party administrators.• Adept at fostering collaborations, aligning actions with organizational mission and vision.• Committed to continuous growth, contributing innovative ideas for process improvement.• Excels in meeting department standards for prioritization, productivity, quality, and timeliness.• Serve as a subject matter expert by providing floor support to peers.• Conduct team training to ensure cohesive knowledge of client updates. • Point of contact for COVID Vaccine Exemptions during company mandated period.

Skills

• Driving Results
• Merchandise Planning
• Associate Development
• Cashiering
• Trend Analysis
• Stock Management
• Trend Forecasting
• Recruiting
• New Store Development
• Sales Management
• Planograms
• Coaching
• Customer Satisfaction
• Multi-Unit