Jessica Wong

About Jessica Wong

I am a chemical engineering graduate with interests in drug delivery, pharmaceuticals, biotechnology, formulations, consumer goods, and personal care and with a passion for developing products and working on projects that have a lasting impact on its users. My previous experience ranges from drug delivery, device development, biomaterials, formulations, technical operations, automation engineering, quality control, contract management, and solid oral dose/biologics manufacturing. If you are interested in learning more about me, feel free to reach out!Areas of Knowledge: Industry: Lean Manufacturing • Six Sigma • GxP (Manufacturing, Laboratory, Documentation) • 5S • Risk Management • Equipment Qualification • Operational Excellence • Technical Operations Analytical: High Performance Liquid Chromatography (Size Exclusion and Ion Exchange) • Size Analysis (Dynamic Light Scattering, Differential Scanning Calorimetry, Differential Scanning Fluorimetry) • Mass Spectroscopy (MS) • Circular Dichroism Spectroscopy (CD) • Powder/Tablet Characterization (Sieve Analysis, Flowabililty, Tapped/Bulked Density, Compressibility, Porosity, Friability, Annular Shear, Tensile, Wall Friction) • Scanning Electron Microscopy (SEM) • Hot Melt Extrusion • Injection Molding • Rheology • Assay Development • X-Ray Diffraction (XRD) • Franz-cell diffusion • Capillary Gel Electrophoresis

Experience

1. Contract Operations Manager Channel and Contract Management

   Genentech

   Oct 2019 — Present · San Francisco, CA, US

   Manage end-to-end processes including contract set-up, membership, chargeback processing, and/or customer payments to drive operational solutions that meet business needs and fulfill access and financial obligations of contract agreements-Collaborate with internal and external partners (providers, pharmacies, wholesalers, payers, pharmacy benefit managers, and government accounts) for strategy development, operational solution development, customer disputes, and contract negotiations- Develop complex pricing and contracting strategies and establish appropriate performance metrics for monitoring, evaluating and reporting on contracts, contract performance, and other business, legal, and regulatory requirements

Education

• UC Santa Barbara

  Bachelor of Science (BS), Chemical Engineering

Skills

• High-Performance Liquid Chromatography (Hplc)
• Statistics
• Laboratory Skills
• Pharmaceutical Manufacturing
• Research
• Teaching
• Data Analysis
• Chemistry
• Powerpoint
• Microsoft Excel
• Cgmp Practices
• Solid Dose Manufacturing
• Public Speaking
• Leadership
• Microsoft Powerpoint
• Good Laboratory Practice (Glp)
• Matlab
• Drug Delivery
• Microsoft Office
• Good Manufacturing Practices (Gmp)
• Spanish